Clarification Text
CUSTOMER CLARIFICATION TEXT ON PROCESSING PERSONAL DATA OF CUSTOMERS OF VAKKO
As per the Personal Data Protection Law numbered 6698 (the "PDPL"), your personal data might be processed, within the framework described below, by VAKKO TEKSTIL VE HAZIR GIYIM SANAYI ISLETMELERI A.S. (the "Company), as the data controller. Your personal data is processed by our Company, as per purposes of processing and legal grounds stated under this clarification text and by being limited to, and proportionate to the specific, explicit, and legitimate purposes, in a manner required for the purposes, in accordance with the law and the bona fides.
Method of Collecting, Purposes of Processing Personal Data, and Legal Grounds Your personal data is collected within the scope of fulfilling the purposes stated below (the "Purposes") via communications and forms in the circumstance where you contact our Company by filling in the online participation form/communication form/application form electronically, through our call center, our mobile application, SMS, e-mail or physically.
Your personal data is collected and processed for the following Purposes and Legal Grounds by our Company by basing
on the conditions for processing personal data specified under Article 5 of the PDPL. Provided that it is directly related to the
conclusion or the fulfillment of an agreement, by basing on the legal ground that it is required to process personal data of the parties of such agreement;
• Your identity and contact data to update contact information of the customer,
• Your identity, contact, financial, and customer transaction data to open sales records and perform invoicing activities,
• You identity, contact, customer transaction, and financial data to conclude or perform the sales agreement due to your purchase of products and services of our Company.
By basing on the legal grounds that it is explicitly provided under the laws and it is mandatory for the performance of legal obligations of the data controller;
• Your identity, contact, financial, and customer transaction data to issue invoices in return for products and services that you have purchased, as per the Tax Procedure Law,
• Your identity, contact, and customer transaction data to fulfill requests of official institutions,
• Your identity, contact, customer transaction data to provide information to authorized entities as per legislation,
• Your transactional security data to ensure compliance with the retention obligations stipulated under the legislation,
• Your identity, contact, customer transaction, request, and complaint data to respond to the related person applications in accordance with the legislation and to fulfill the required transactions.
By basing on the legal ground that it is mandatory to process data for the legitimate interests of the data controller, provided that such processing does not violate the fundamental rights and freedoms of the related person;
• Your identity, contact, customer transaction, and financial data to keep accounting records and follow up the financial transactions due to you being a store customer,
• Your identity, contact, customer transaction, request, and complaint data in order for the business units of our Company to perform the required work to make the related persons get benefit from products and services offered by our Company, including the sales and marketing activities of our products and services, and to follow up the related business processes,
• Your identity, contact, customer transaction, request and complaint data to carry out the customer relations,
• Your identity, contact, customer transaction, request, and complaint, financial data in order for the business units of our Company to perform the required work to conduct commercial activities carried out by our Company and to follow up the related business processes,
• Your identity, contact, customer transaction, financial, and legal transaction data for the procurement of legal, technical, and commercial-business security of our Company and the
related persons with whom our Company has business relations,
• Your identity, contact, customer transaction, request, and complaint data to determine and implement the commercial and business transaction of our Company,
• Your identity, contact, customer transaction, transaction security, financial, legal transaction, request, and complaint data to follow up and carry out legal affairs,
• Your transactional security data to carry out the information security processes, your identity, contact, customer transaction, request, and compliant, financial, and legal transaction data to realize the audit and ethical activities,
• Your identity, contact, customer transaction, financial, request, and complaint data to plan and execute customer satisfaction and corporate communication activities,
• Your identity, and contact data to conduct drawings, campaigns, competitions, promotions, or advertising activities,
By basing on the legal ground that it is mandatory to process data for establishing, exercising, or protecting a right;
• Your identity, contact, customer transaction, request, and complaint data to receive, evaluate and finalize your requests and complaints,
• Your identity, contact, customer transaction, request, and complaint, financial, legal transaction, and transactional security data for the purpose of retention of personal data during the general statute of limitations, to constitute evidence in disputes that may potentially arise in the future, In the case of your explicit consent, Processing of your identity, contact, customer transaction, request, and complaint data, for the purpose of proposing and promoting products and services offered by our Company by customizing them according to tastes, usage habits and needs of the related persons, including the realization of marketing processes of our Company's products and services, profiling, and analysis activities through communicating you, Processing your identity and contact information Vakko Tekstil ve Hazır Giyim San. İsl. sending commercial electronic correspondences such as advertisements, promotions, etc. to your contact information through the communication channel you preferred, by Vakko Tekstil ve Hazır Giyim San. Isl. A.S. As to Whom and For Which Purpose Personal Data Processed Can Be Transferred Your personal data collected in line with the fulfillment of the aforementioned Purposes can be transferred within the following scope and within the framework of the conditions and purposes of processing personal data specified under Article 8 of the PDPL.
• By basing on your explicit consent, your identity and contact information can be shared with Vakko group companies for the purpose of sending commercial electronic correspondences such as advertisements, promotions, etc. by such companies to your contact information through the communication channel you preferred,
• By basing on the legitimate interest, your personal data collected can be shared with our business partners, suppliers, and group companies within the country, in order for the business units of our Company to perform the required work to make the related persons get benefit from products and services offered by our Company, including the
sales and marketing activities of our products and services, and to follow up the related business processes,
• In the circumstances where it is explicitly stated under the laws and within the fulfillment of our legal obligations, your personal data collected can be shared with authorized public institutions and private persons authorized by law. You have the following rights specified
under Article 11 of the PDPL by your application, as the person concerned, made to us:
a) To learn as to whether your personal data is processed or not,
b) To request information in case your personal data is processed,
c) To learn the purpose of processing your personal data and as to whether your personal data is used in accordance with the purpose of processing,
d) To know the third persons to whom your personal data is transferred in or outside the country
e) To request the correction of your personal data in case it is processed incompletely/inaccurately,
f) To request the erasure/destruction of your personal data within the framework of the conditions specified under
Article 7 of the PDPL,
g) To request notification of operation carried out as per sub-paragraphs (e) and (f) stated above to third persons,
h) To object to the result harming you due to the analysis of your personal data through exclusive automatic systems,
i) To request compensation for the damage arising from the illegal process of your personal data.
Complaints made by the Data Owners, whose personal data is processed by Vakko Companies, in order to exercise their rights shall be responded and finalized by Vakko Companies as soon as possible and within 30 days at the latest. Data Owner may make her/his requests and complaints to Vakko Holding A.S., personally through an identity check to be performed by the Vakko PDP Committee or by proxy, through submitting a certified power of attorney, through a notary public and by sending an e-mail to KVKK@vakko.com.tr from their registered electronic mail address by using a secure electronic signature.
EXPLICIT CONSENT TEXT ON PROCESSING PERSONAL DATA PERSONAL DATA OF CUSTOMERS OF VAKKO TEKSTIL VE HAZIR GIYIM SAN. ISL. A.S.
Within the scope of the Clarification Text, I accept that Vakko Tekstil ve Hazır Giyim San. İsl. A.S. for the purpose of sending commercial electronic correspondences such as advertisements, promotions, etc. to my contact information through the communication channel preferred, and can be shared with Vakko group companies for the same purpose of processing such data of mine by these companies and therefore receiving commercial electronic correspondences also from Vakko Group Companies.
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