VAKKO TEKSTİL VE HAZIR GİYİM SANAYİ İŞLETMELERİ A.Ş. PRIVACY POLICY
Pursuant to the Law No. 6698 on the Protection of Personal Data (“Law”), as VAKKO TEKSTİL VE HAZIR GİYİM SANAYİ İŞLETMELERİ A.Ş. (“Company”), in the capacity of data controller, your personal data may be processed within the framework set forth below.
Purposes and Legal Grounds for Processing Personal Data
Your collected personal data may be processed within the scope of the personal data processing conditions and purposes specified in Article 5 of the Law, based on the purposes (“Purposes”) and legal grounds explained below.
Based on the legal ground that processing personal data of the parties to a contract is necessary, provided that it is directly related to the establishment or performance of the contract:
Your identity and contact data for updating customer contact information,
Your identity, contact, financial, and customer transaction data for opening sales records and carrying out invoicing activities,
Your identity, contact, financial, and customer transaction data for the establishment or performance of a sales contract due to the purchase of our Company’s products and services,
Your identity, contact, financial, and customer transaction data for fulfilling after-sales support services and warranty processes,
Your identity, contact, and transaction security data for providing our services through the Website,
Your identity, contact, and transaction security data for executing membership creation and termination processes,
Your identity, contact, and transaction security data for updating membership information.
Based on the legal ground that processing is mandatory for the data controller to fulfill its legal obligations as explicitly stipulated by laws:
Your identity, contact, financial, and customer transaction data for fulfilling after-sales support services and warranty processes,
Your identity, contact, financial, customer transaction, and transaction security data for fulfilling official institution requests,
Your identity, contact, customer transaction, financial, and transaction security data for providing information to authorized institutions as required by regulations,
Your identity, contact, customer transaction, financial, and transaction security data for ensuring compliance with statutory retention obligations,
Your identity, contact, customer transaction, financial, and transaction security data for responding to requests from relevant persons in accordance with the law and carrying out necessary transactions.
Based on the legal ground that processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject:
Your identity, contact, financial, and customer transaction data for tracking financial and sales records,
Your identity, contact, and customer transaction data for managing customer relations,
Your identity, contact, financial, and customer transaction data for ensuring the conduct of necessary work by our relevant business units and execution of related business processes to carry out our Company's commercial activities,
Your identity, contact, financial, and customer transaction data for ensuring the legal, technical, and commercial-business security of our Company and persons in business relations with our Company,
Your identity, contact, customer transaction, and transaction security data for determining and implementing our Company's commercial and business strategies,
Your transaction security data for carrying out information security processes,
Your identity, contact, financial, customer transaction, and transaction security data for conducting audit and ethical activities,
Your identity, contact, financial, customer transaction, transaction security, and request and complaint data for planning and executing customer satisfaction and corporate communication activities,
Your identity, contact, and transaction security data for carrying out notifications and announcements,
Your identity, contact, and transaction security data for managing the Website,
Your identity, contact, and transaction security data for conducting necessary work to improve the services offered through the Website,
Your identity, contact, and transaction security data for conducting business development and reporting activities for the Website,
Your identity, contact, and transaction security data for planning and executing activities to improve commercial work, studies, and operations,
Your identity, contact, and transaction security data for structuring, developing, and executing communication activities with Website visitors/members,
Your identity, contact, and transaction security data for executing strategic planning activities for the Website,
Your identity, contact, and transaction security data for conducting Website visitor/member satisfaction measurement and analysis activities,
Your identity, contact, customer transaction, transaction security, and request and complaint data for managing requests and complaints.
Based on the legal ground that processing is mandatory for the establishment, exercise, or protection of a right:
Your identity, contact, customer transaction, request, and complaint data for receiving, evaluating, and resolving your requests and complaints,
Your identity, contact, customer transaction, request, complaint, financial, customer transaction, and transaction security data for preserving personal data within the general statute of limitations to serve as evidence in possible future disputes.
With your explicit consent:
Your identity, contact, customer transaction, financial, and marketing data for conducting marketing processes for our Company’s products and services, customizing and recommending our products and services according to your preferences, usage habits, and needs, including profiling and analysis activities, and carrying out surveys and statistical studies,
Your identity and contact information for sending commercial electronic messages such as advertisements and promotions through your preferred communication channel by Vakko Tekstil ve Hazır Giyim San. İşl. A.Ş.
To Whom and for What Purposes Personal Data May Be Transferred
Your collected personal data may be transferred to our business partners, suppliers, legally authorized public institutions, and legally authorized private persons within the framework of the data processing conditions specified in Article 5 of the Law, in accordance with the rules on transferring personal data specified in Articles 8 and 9 of the Law, and for the realization of the Purposes. Additionally, with your explicit consent, your identity and contact information may be shared with parties providing communication and promotional services.
Methods of Collecting Personal Data
Your personal data are collected through our electronic platforms, such as our websites, online membership/contact/application forms, call centers, mobile applications, SMS, email channels, and through physical means, such as meetings and forms filled out when you contact our Company.
Rights of the Data Subject under Article 11 of the Law
Regarding your personal data, you have the following rights under Article 11 of the Law:
To learn whether your personal data are processed,
To request information if your personal data have been processed,
To learn the purpose of processing and whether they are used in accordance with their purpose,
To know the third parties to whom your personal data have been transferred domestically or abroad,
To request correction of your personal data if they are processed incompletely or incorrectly and to request notification of this to third parties to whom the personal data have been transferred,
To request deletion or destruction of your personal data if the reasons for processing cease to exist, and to request notification of this to third parties to whom the personal data have been transferred,
To object to a result obtained through automated processing if it is against your interests,
To request compensation for damages in case of unlawful processing.
For your requests regarding these rights, you can submit the Data Subject Application Form available at KVKK@vakko.com.tr. Our Company will respond as soon as possible and within thirty days at the latest, free of charge. However, if the request incurs additional costs, a fee may be charged in accordance with the tariff determined by the Personal Data Protection Board.